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Why clients choose us

The service is listed in the register of customs representatives.
You never have to deal with customs authorities. We handle everything!

iCustoms is a customs clearance and logistics service for any type of cargo

  • Market leaders
    over 8 years in the customs clearance market and more than 1,000,000 line items processed.
  • Company staff
    includes more than 50 experienced professionals.
  • Single-window and door-to-door service
    We take care of the entire logistics and customs clearance process, from collecting the cargo at the supplier to its delivery to you.

  • In-house logistics
  • Own warehouses in Russia, Europe and Asia

    Consolidation services
  • Digitalisation of processes
    shortens lead times and gives the client full transparency

iCustoms — far greater savings and security!




And also:

  • Free use of our certificates of conformity.
  • We guarantee that our services are provided at approved price-list rates.
  • You can always calculate the landed cost of importing the goods in advance.
  • A dedicated manager and personal account, a mobile app, SMS, email and push notifications at every stage of customs clearance.
  • You can focus your efforts on developing your core business. Time is money!

iCustoms by the numbers on the chart
  • 501061 Products customs cleared
  • 22702 Orders completed
  • 1460 Regular customers
  • 51 Employees
501061 Products customs cleared
22702 Orders completed
1460 Regular customers
51 Employees
* 2025 figures   +12% compared to 2024

How iCustoms works

  1. Agreement

    You sign a service agreement with us.
  2. Analysis

    We analyse your invoice, determine the HS code and advise which goods do or do not require permits.
  3. Contract

    You conclude a contract with the manufacturer or simply pay the invoice (up to $40,000, without a contract).
  4. Delivery

    We arrange collection and delivery of the goods to the territory of the Russian Federation.
  5. Permits and authorisations

    Where required, we obtain the permits needed to import the goods (certificates, declarations of conformity, licences, etc.).
  6. Customs payments

    You pay the customs duties and taxes, the amount of which we have calculated for you in advance.
  7. Goods delivered

    We deliver the cleared goods to you together with all the necessary up-to-date documents, including a copy of the customs declaration.
Who will you work with
More than 50 employees in different divisions of the company perform their work every day, aimed at providing high-quality service for the delivery of goods to our customers. Today, the team is rapidly replenished with young, dynamic, ambitious guys.
CEO
Vladimir Aksenov
CEO
Vladimir Aksenov
Executive Director
Sergej Konstantinov
Executive Director
Sergej Konstantinov
Senior Specialist in Foreign Economic Activity
Alena Fadeeva
Senior Specialist in Foreign Economic Activity
Alena Fadeeva
Logistics specialist
Alexander Khairullin
Logistics specialist
Alexander Khairullin
Logistics specialist
Anastasia Kretova
Logistics specialist
Anastasia Kretova
Foreign trade specialist
Anna Shabanova
Foreign trade specialist
Anna Shabanova
Logistics specialist
Anastasiya Bondarenko
Logistics specialist
Anastasiya Bondarenko
Logistics specialist
Viktoriya Zorina
Logistics specialist
Viktoriya Zorina
Head Logistics Manager Department
Nikita Yurchenko
Head Logistics Manager Department
Nikita Yurchenko
Foreign trade specialist
Gyul'nara Ajmaletdinova
Foreign trade specialist
Gyul'nara Ajmaletdinova
Foreign trade specialist
Mariya Kostryukova
Foreign trade specialist
Mariya Kostryukova

Install our application on iOS or Android
Convenient personal account on your phone